At 2299bd, protecting your personal data is a core commitment — not an afterthought. This Privacy Policy explains precisely what information we collect, how we use it, and the rights you hold over your own data.
Every data transmission between your device and 2299bd's servers is encrypted using industry-standard 256-bit SSL technology. This applies to login sessions, deposits, withdrawals, and all account activity.
2299bd does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data belongs to you and is used only to operate and improve the 2299bd platform.
Data collected by 2299bd is used solely for the purposes declared in this Privacy Policy — account management, payment processing, fraud prevention, responsible gaming, and platform improvement. Nothing else.
You have the right to access, correct, or request deletion of your personal data held by 2299bd at any time. Submit a request to [email protected] and our team will respond within a reasonable timeframe.
2299bd uses cookies strictly to maintain session state, remember language preferences, and measure aggregate traffic patterns. No cross-site tracking cookies or third-party advertising cookies are deployed on this platform.
All personal data stored by 2299bd is held on secured servers with restricted access controls, regular security audits, and automatic intrusion detection. Passwords are stored as hashed values and are never recoverable in plain text.
This Privacy Policy ("Policy") describes how 2299bd ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the User", "the Player") who access or use the services available at https://2299bd.biz and any associated mobile-optimised interfaces.
2299bd is an online casino and sports betting platform serving players in Bangladesh. We are committed to handling your personal data with integrity, transparency, and in accordance with internationally recognised data protection principles. This Policy applies to all personal data collected through your use of the 2299bd platform, including account registration, deposits and withdrawals, gameplay, customer support interactions, and browsing activity on our site.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the complete agreement between you and 2299bd.
When you create a 2299bd account, we collect the personal information you provide during the registration process. This includes:
As part of our Know Your Customer (KYC) obligations, we may request and collect copies of identity documents including your National ID card, passport, or driving licence, as well as proof of address documents and proof of payment method ownership. This data is collected only when required to verify your identity or comply with our anti-money laundering obligations.
We collect transaction records associated with your 2299bd account, including deposit amounts, withdrawal requests, and payment method identifiers (such as the registered mobile number associated with your bKash, Nagad, Rocket, or Upay account). We do not store full payment card numbers on our servers.
We automatically collect data about how you interact with the 2299bd platform, including:
When you contact 2299bd's support team via email, live chat, or WhatsApp, we retain records of those communications, including the content of messages exchanged and any supporting documents or screenshots you provide. This data is used to resolve your query, improve our support quality, and maintain a record of interactions for dispute resolution purposes.
We collect certain data automatically through cookies and similar technologies when you visit the 2299bd platform. Please refer to Section 8 of this Policy for full details of our cookie practices.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, email, DOB, phone number | User-provided at sign-up |
| KYC / Identity Data | National ID, passport, proof of address | User-submitted on request |
| Financial Data | Transaction history, payment method IDs | Automated via payment processing |
| Usage & Gameplay Data | Bets placed, games played, session logs | Automated platform logging |
| Communications Data | Support chat transcripts, emails | User-initiated contact |
| Technical Data | IP address, device type, browser | Automated server logging |
2299bd uses the personal data we collect for the following specific purposes:
We do not use your personal data for automated decision-making processes that produce significant legal or similarly significant effects without human review, except where such processes are required for fraud prevention or regulatory compliance purposes.
2299bd processes your personal data on the following legal bases, depending on the nature of the processing activity:
The majority of data processing carried out by 2299bd is necessary for the performance of the contract between you and 2299bd — specifically, to provide you with access to the betting and gaming services you have registered for. This includes account creation, payment processing, and the delivery of game outcomes.
Certain data processing activities — in particular KYC identity verification and anti-money laundering record-keeping — are required by applicable legal and regulatory obligations. We are required to collect and retain this data regardless of your preferences.
We process certain categories of data — including usage logs, IP addresses, and device information — on the basis of our legitimate interests in maintaining the security of the platform, preventing fraud, and improving our services. We have assessed that our legitimate interests in these processing activities are not outweighed by your privacy interests.
Where we send you marketing or promotional communications about 2299bd bonuses, seasonal offers, or new game launches, we do so on the basis of your consent. You may withdraw your consent to receive marketing communications at any time by contacting [email protected]. Withdrawal of consent for marketing purposes does not affect the lawfulness of processing carried out prior to withdrawal.
2299bd does not sell, rent, or trade your personal data to any third party. We may share your personal data with third parties only in the following limited circumstances:
We share the minimum necessary transaction data with our payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and Visa/Mastercard networks — solely for the purpose of processing your deposits and withdrawals. These partners are contractually bound to handle your data securely and to use it only for payment processing purposes.
Our platform integrates games and live casino services from third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive certain account and gameplay data that is technically necessary for game delivery and fair-play certification. All provider integrations are governed by data processing agreements that restrict the use of your data to service delivery purposes only.
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities if we are required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent or investigate suspected fraud, money laundering, or other illegal activity.
In the event of a merger, acquisition, or sale of all or part of 2299bd's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer via your registered email address and ensure that appropriate data protection obligations are maintained by the acquiring entity.
2299bd retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations. The following retention guidelines apply:
You may request earlier deletion of your personal data by contacting [email protected]. Please note that deletion requests cannot be fulfilled where retention is required by law or where your data is necessary to defend or resolve an outstanding dispute or claim.
2299bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While 2299bd employs all reasonable security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your 2299bd account credentials. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and gather aggregate information about how users interact with the platform.
2299bd uses the following categories of cookies:
2299bd does not deploy third-party advertising cookies, social media tracking pixels, cross-site behavioural tracking technologies, or any cookie that shares your data with external advertising networks. You will not be retargeted across other websites based on your 2299bd browsing activity.
You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the 2299bd platform and may prevent you from accessing certain features, including account login.
Subject to applicable data protection principles and any overriding legal obligations, you have the following rights in relation to the personal data held about you by 2299bd:
To exercise any of these rights, please send a written request to [email protected] from the email address registered to your 2299bd account. We will acknowledge your request within 5 business days and respond substantively within 30 days of receiving a verified request.
2299bd is strictly an adult platform and is not directed at, and does not knowingly collect personal data from, individuals under the age of 18. We implement active age verification measures during the registration process and as part of our ongoing KYC programme to prevent underage access.
If we become aware that personal data has been collected from an individual who is under 18 years of age, we will immediately suspend the relevant account, delete all personal data associated with it (subject to any legal retention obligations), and return or forfeit any funds held in the account in accordance with our underage gambling policy.
If you are a parent or guardian and believe that your child has registered an account with 2299bd, please contact us immediately at [email protected] so that we can take prompt action.
As an online platform serving players in Bangladesh, 2299bd may process and store certain categories of data on servers located outside of Bangladesh. In particular, game data processed by third-party game providers such as Pragmatic Play, Evolution Gaming, and others may be processed on servers in their respective operating jurisdictions.
Where personal data is transferred internationally, 2299bd ensures that appropriate safeguards are in place through contractual data processing agreements with our service providers. These agreements require all third parties receiving your data to apply data protection standards that are consistent with the principles set out in this Privacy Policy.
2299bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. Where changes are material, we will provide notice to registered players via the email address associated with their account or through a prominent notice on the platform prior to the change taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the 2299bd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed of how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that 2299bd holds about you, please do not hesitate to contact our support team using the details below. All privacy-related enquiries should be submitted by the registered account holder.
Please include your registered username and a clear description of your request in all correspondence. For data subject access requests, we may require you to verify your identity before releasing any personal data.
Now that you understand how 2299bd protects your data, explore our cricket betting markets, live casino tables, and slot games — or check our FAQ for quick answers to common questions.